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Contact

We'd love to hear from you.

Questions, feedback, account help or a privacy request: send it here. Messages are sent from our server to our support inbox and a person replies by email.

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Email support

Use the form below, or write to [email protected]. We reply to the address you give.

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Response time

We aim to answer within two working days. Account and privacy requests are prioritised.

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Need a break?

Use the "Write to Player Care" button in the footer, or choose "Take a break" below. See Responsible Play.

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How this form works

Your message is posted to our server, which emails it to us over an encrypted SMTP connection and keeps a protected copy in our server log so we can confirm it arrived. Nothing is stored in your browser.

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All fields are required. We never ask for passwords or payment details.

By sending, you agree to our Privacy Policy. 18+ UK only.